If you have set-up a PMO, you know that it takes a lot of time and effort to design and implement the tools and processes. Therefore, it is very frustrating when the project teams do not make use of all of your hard work!
Even worse, the reason for implementing robust tools and processes is to improve the rigour of the delivery and to help to build quality.
So how can the PMO ensure that the maximum benefit is achieved – PMO Quality Assurance (also known as project quality assurance). Quality Assurance is the discipline of conducting an independent review of how a project has been set-up to ensure that the appropriate tools and processes are being used effectively.
By conducting reviews, it is possible to identify weaknesses and then work with the project manager to agree a set of remediation actions. Doing this early reduces the risk of: