Answers to Frequently Asked Questions (FAQ)

Common Questions


  • q-iconHow do I become a member?

    Simply review the different membership options and choose the one that has the resources you would like to use.  Then click the “Instant Access” button to be taken to the secure order form.

  • q-iconHow do I make payment?

    After you have selected the membership level you require and clicked the “Instant Access” button, this will open a payment form.  This allows you to choose your user name and password for your membership and to make the secure payment.

  • q-iconWhat methods of payment can be used?

    You can make your secure payment using all major debit and credit cards (including American Express and Discover).  You can also make payment using your Paypal account).

  • q-iconHow do I access my membership?

    Upon confirmation of secure payment, your membership will be automatically activated within a couple of minutes.  You then can enter the user name and password you selected to login to the members area and gain access to all of the tools and templates associated with your membership.

  • q-iconDo I have to pay a recurring fee for my membership?

    No.  You only have to pay the single payment for the required level of membership and will be able to download the frameworks and guides.  You will also have access to the video training, updates and ANY NEW RESOURCES for a period of 12 months.  Then, you have the option to pay a low annual fee to continue the ongoing access to the members area to continue to receive access to the videos, product upgrades, new products and e-mail support.  If you do not want to take up this option, simply cancel the support arrangement within the first 12 months of becoming a member.  Remember, you can download all the frameworks within the first 12 months and use forever.

  • q-iconWhat is a lifetime licence?

    When you purchase any of the premium resources or memberships, you are granted a lifetime licence to download and use the resources for your lifetime.  The licence applies to up to the latest version you download while you are a member.  If you decide not to take up the low cost support and upgrade option after the first year, you will be able to carry on using the latest version you downloaded in the year you were a member.  If you decide to continue with the optional support and upgrades the lifetime licence will apply to the latest version while you are still a member.  You can of course continue to use previous versions with the lifetime licence.

  • q-iconWhat software is required to use the frameworks and templates?

    To use the tools and templates you will need access to Microsoft Office 2007 or higher.  Specifically Excel, Powerpoint and Word.  Some of the tools and templates may be compatiable with similar office software.  However, it is not possible for us to provide support on tools and templates updated using software other than Microsoft Office 2007 or higher.

  • q-iconDo you offer a money back guarantee?

    Absolutely.  All of the frameworks within the member’s area are backed by my 100% money back guarantee.  So there is no risk to you.

  • q-iconHow does the 100% money back guarantee work?

    If you try any of the resources in the member’s area and for any reason they do not meet your need, simply send an email within 30 days of purchase stating you would like a refund and this will be promptly processed and a 100% refund returned to your method of payment.

  • q-iconWill new products be added to the Member's area?

    Yes.  We are committed to providing ongoing long term value so new resources will be added on an ongoing basis.  Member’s are also able (encouraged) to send ideas of what they would like added.

  • q-iconWill I get instant access?

    Yes.  You will have instant access to all of the resources associated with your membership.  You can access these from your member’s dashboard 24 hours a day, 7 days a week, 365 days a year.

  • q-iconCan I access the member's area with different devices?

    Yes.  You can login to your member’s dashboard using PC, laptop, tablet or smartphone.  Any device that supports any of the popular Internet browsers including Firefox, Safari, Microsoft Edge, Microsoft Explorer and many more.

  • q-iconCan I upgrade my membership?

    Yes.  This is a popular request.  To ensure maximum value it is possible to upgrade from ESSENTIAL to PRO and MASTER or upgrade from PRO to MASTER.  Simply login to your account and select upgrades from your Member Dashboard.

Did not find the answer?

If you have any other question not answered above, please use the Contact Form to send your question.

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100% Money Back Guarantee

I am confident that the resources will provide you with the information you need that, if for any reason you are not completely satisfied with the resources, contact me within the first 30 days and I will provide you with a full refund.