Common Questions

[op_question question="How%20do%20I%20become%20a%20member%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3ESimply%20review%20the%20different%20membership%20options%20and%20choose%20the%20one%20that%20has%20the%20resources%20you%20would%20like%20to%20use.%C2%A0%20Then%20click%20the%20%E2%80%9CInstant%20Access%E2%80%9D%20button%20to%20be%20taken%20to%20the%20secure%20order%20form.[/op_question] [op_question question="How%20do%20I%20make%20payment%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3EAfter%20you%20have%20selected%20the%20membership%20level%20you%20require%20and%20clicked%20the%20%E2%80%9CInstant%20Access%E2%80%9D%20button%2C%20this%20will%20open%20a%20payment%20form.%C2%A0%20This%20allows%20you%20to%20choose%20your%20user%20name%20and%20password%20for%20your%20membership%20and%20to%20make%20the%20secure%20payment.[/op_question] [op_question question="What%20methods%20of%20payment%20can%20be%20used%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3EYou%20can%20make%20your%20secure%20payment%20using%20all%20major%20debit%20and%20credit%20cards%20(including%20American%20Express%20and%20Discover).%C2%A0%20You%20can%20also%20make%20payment%20using%20your%20Paypal%20account).[/op_question] [op_question question="How%20do%20I%20access%20my%20membership%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3EUpon%20confirmation%20of%20secure%20payment%2C%20your%20membership%20will%20be%20automatically%20activated%20within%20a%20couple%20of%20minutes.%C2%A0%20You%20then%20can%20enter%20the%20user%20name%20and%20password%20you%20selected%20to%20login%20to%20the%20members%20area%20and%20gain%20access%20to%20all%20of%20the%20tools%20and%20templates%20associated%20with%20your%20membership.[/op_question] [op_question question="Do%20I%20have%20to%20pay%20a%20recurring%20fee%20for%20my%20membership%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3ENo.%C2%A0%20You%20only%20have%20to%20pay%20the%20single%20payment%20for%20the%20required%20level%20of%20membership%20and%20will%20be%20able%20to%20download%20the%20frameworks%20and%20guides.%C2%A0%20You%20will%20also%20have%20access%20to%20the%20video%20training%2C%20updates%20and%20%3Cstrong%3EANY%20NEW%20RESOURCES%3C%2Fstrong%3E%20%3Cstrong%3Efor%20a%20period%20of%2012%20months%3C%2Fstrong%3E.%C2%A0%20Then%2C%20%3Cstrong%3Eyou%20have%20the%20option%20to%20pay%20a%20low%20annual%20fee%20to%20continue%20the%20ongoing%20access%20to%20the%20members%20area%20to%20continue%20to%20receive%20access%20to%20the%20videos%2C%20product%20upgrades%2C%20new%20products%20and%20e-mail%20support%3C%2Fstrong%3E.%C2%A0%20If%20you%20do%20not%20want%20to%20take%20up%20this%20option%2C%20simply%20cancel%20the%20support%20arrangement%20within%20the%20first%2012%20months%20of%20becoming%20a%20member.%C2%A0%20Remember%2C%20you%20can%20download%20all%20the%20frameworks%20within%20the%20first%2012%20months%20and%20use%20forever.%0A%0A%3C!--%20OptimizePress%20SEO%20options%20--%3E[/op_question] [op_question question="What%20is%20a%20lifetime%20licence%3F"]When%20you%20purchase%20any%20of%20the%20premium%20resources%20or%20memberships%2C%20you%20are%20%3Cstrong%3Egranted%20a%20lifetime%20licence%20to%20use%20the%20resources%20for%20your%20lifetime%3C%2Fstrong%3E.%C2%A0%20The%20licence%20applies%20to%20up%20to%20the%20latest%20version%20you%20download%20while%20you%20are%20a%20member.%C2%A0%20If%20you%20decide%20not%20to%20take%20up%20the%20low%20cost%20support%20and%20upgrade%20option%20after%20the%20first%20year%2C%20you%20will%20be%20able%20to%20carry%20on%20using%20the%20latest%20version%20you%20downloaded%20in%20the%20year%20you%20were%20a%20member.%C2%A0%20If%20you%20decide%20to%20continue%20with%20the%20optional%20support%20and%20upgrades%20the%20lifetime%20licence%20will%20apply%20to%20the%20latest%20version%20while%20you%20are%20still%20a%20member.%C2%A0%20You%20can%20of%20course%20continue%20to%20use%20previous%20versions%20with%20the%20lifetime%20licence.[/op_question] [op_question question="What%20software%20is%20required%20to%20use%20the%20frameworks%20and%20templates%3F"]%3C!--%20OptimizePress%20SEO%20options%20--%3ETo%20use%20the%20tools%20and%20templates%20you%20will%20need%20access%20to%20Microsoft%20Office%202007%20or%20higher.%C2%A0%20Specifically%20Excel%2C%20Powerpoint%20and%20Word.%C2%A0%20Some%20of%20the%20tools%20and%20templates%20may%20be%20compatiable%20with%20similar%20office%20software.%C2%A0%20However%2C%20it%20is%20not%20possible%20for%20us%20to%20provide%20support%20on%20tools%20and%20templates%20updated%20using%20software%20other%20than%20Microsoft%20Office%202007%20or%20higher.[/op_question] [op_question question="Do%20you%20offer%20a%20money%20back%20guarantee%3F"]Absolutely.%C2%A0%20All%20of%20the%20frameworks%20within%20the%20member's%20area%20are%20backed%20by%20my%20100%25%20money%20back%20guarantee.%C2%A0%20So%20there%20is%20no%20risk%20to%20you.[/op_question] [op_question question="How%20does%20the%20100%25%20money%20back%20guarantee%20work%3F"]If%20you%20try%20any%20of%20the%20resources%20in%20the%20member's%20area%20and%20for%20any%20reason%20they%20do%20not%20meet%20your%20need%2C%20simply%20send%20an%20email%20within%2030%20days%20of%20purchase%20stating%20you%20would%20like%20a%20refund%20and%20this%20will%20be%20promptly%20processed%20and%20a%20100%25%20refund%20returned%20to%20your%20method%20of%20payment.[/op_question] [op_question question="Will%20new%20products%20be%20added%20to%20the%20Member's%20area%3F"]Yes.%C2%A0%20We%20are%20committed%20to%20providing%20ongoing%20long%20term%20value%20so%20new%20resources%20will%20be%20added%20on%20an%20ongoing%20basis.%C2%A0%20Member's%20are%20also%20able%20(encouraged)%20to%20send%20ideas%20of%20what%20they%20would%20like%20added.[/op_question] [op_question question="Will%20I%20get%20instant%20access%3F"]Yes.%C2%A0%20You%20will%20have%20instant%20access%20to%20all%20of%20the%20resources%20associated%20with%20your%20membership.%C2%A0%20You%20can%20access%20these%20from%20your%20member's%20dashboard%2024%20hours%20a%20day%2C%207%20days%20a%20week%2C%20365%20days%20a%20year.[/op_question] [op_question question="Can%20I%20access%20the%20member's%20area%20with%20different%20devices%3F"]Yes.%C2%A0%20You%20can%20login%20to%20your%20member's%20dashboard%20using%20PC%2C%20laptop%2C%20tablet%20or%20smartphone.%C2%A0%20Any%20device%20that%20supports%20any%20of%20the%20popular%20Internet%20browsers%20including%20Firefox%2C%20Safari%2C%20Microsoft%20Edge%2C%20Microsoft%20Explorer%20and%20many%20more.[/op_question] [op_question question="Can%20I%20upgrade%20my%20membership%3F"]Yes.%C2%A0%20This%20is%20a%20popular%20request.%C2%A0%20To%20ensure%20maximum%20value%20it%20is%20possible%20to%20upgrade%20from%20ESSENTIAL%20to%20PRO%20and%20MASTER%20or%20upgrade%20from%20PRO%20to%20MASTER.%C2%A0%20Simply%20login%20to%20your%20account%20and%20select%20upgrades%20from%20your%20Member%20Dashboard.[/op_question] [op_question question="What%20is%20the%20currency%20is%20used%20for%20the%20prices%3F"]To%20reflect%20the%20fact%20that%20members%20come%20from%20across%20the%20world%2C%20all%20prices%20on%20this%20site%20are%20in%20US%20dollars%20(US%20%24).%C2%A0%20Unfortunately%20it%20is%20not%20possible%20to%20provide%20prices%20in%20other%20currencies.[/op_question]

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